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OUR TEAM

Our highly experienced and specialist team of expert case managers and expert witnesses remain at the forefront of their area of clinical expertise. Supported by our office team they provide an exceptional level of service to legal teams and individuals alike.

CASE MANAGERS

Graduating in 1999 as a physiotherapist, Lauren expanded her skills to include spinal cord, acquired brain and multi-trauma injury rehabilitation. She held the position of Operational Manager in a rehabilitation facility for medically complex, neurologically injured individuals. Lauren is experienced in liaising closely and positively with clients and their families, support workers, therapists, medical and legal teams to coordinate and improve care and rehabilitation. Working as a senior case manager, Lauren understands the needs of the litigation team, coordinating with solicitors on both single and joint instruction cases under the Rehabilitation Code. Her specialist experience naturally led her to commence medico legal work as a care and rehabilitation expert.

LAUREN
ELLIS

CLINICAL DIRECTOR
SENIOR CASE MANAGER
BASED IN HAMPSHIRE

Kate supports the team in a senior role. She qualified as a physiotherapist in 2001, working at several London teaching hospitals. In 2007 she commenced work as a specialist neurological case manager managing complete and incomplete spinal injuries, amputation and multi-trauma orthopaedic injuries. Kate is highly knowledgeable, with a positive approach, helping clients to adjust to the challenges their injury presents and supporting their emotional, as well as medical, and physical needs.

KATE
GIBBONS

CLINICAL LEAD
SENIOR CASE MANAGER
BASED IN CHESHIRE

Elizabeth qualified as a nurse in 2004, and worked as a senior staff nurse in spinal cord injury. Since 2013, Elizabeth has worked as a case manager, supporting legal and medical teams and managing support workers. She has worked with individuals with spinal cord injury, acquired brain injury and multi-trauma, including amputees.

In 2021 Elizabeth qualified as an Advanced Case Manager and began to further her skills as a care and rehabilitation expert.

ELIZABETH
EDWARDS

CASE MANAGER
BASED IN SOUTH YORKSHIRE

Lisa has worked as an occupational therapist since 1997, within the NHS at specialist rehabilitation units and in the independent sector. She has worked with those who have sustained a wide range of conditions including complex brain injuries, multi-trauma injuiries, amputation and spinal cord injuries. She developed particular skills as a hand therapist and has worked as a specialist case manager since 2018, coordinating and improving all aspects of an individual’s care and rehabilitation needs.

LISA
HONAN

CASE MANAGER
BASED IN BUCKINGHAMSHIRE

Jessica is a qualified social worker with 10 years experience specialising in adult social care. Since 2020, Jessica has worked as a case manager and has experience in the management of complex orthopaedic injuries, major trauma and spinal cord injury, along with neurological loss, mental health and challenging behaviour.

Jessica is passionate about working jointly with other members of the clinical team and the client’s family to implement client centric rehabilitation programmes, utilising a multidisciplinary approach to ensure a successful outcome is achieved.

JESSICA
LAGERSTEDT

CASE MANAGER
BASED IN GREATER LONDON

Pippa is an experienced physiotherapist and case manager with a particular interest in the management of individuals (including children) with severe brain injuries and multi trauma including amputation. Pippa graduated from Guy’s Hospital School of Physiotherapy in 1991.  Pippa has held a variety of positions within the NHS, working with adults and children and assisting with their rehabilitation. In 2005, having worked as Lead Neurological Physiotherapist at Ipswich Hospital, Pippa left the NHS and has since worked in the private industry as a specialist physiotherapist and a case manager.

PIPPA
De LABILLIERE

CASE MANAGER
BASED IN SUFFOLK

Jason graduated in 2007 with BSc (Hons) Sports Rehabilitation, Jason gained experience in this field, before setting up his own Physiotherapy company in 2011. Jason progressed to work as a rehabilitation case manager and has many years experience case managing clients with amputation, complex orthopaedic injuries and mild brain injuries.

Jason has gained experience as amputee clinical lead, overseeing other case managers and having clinical oversight regarding their clients.

Jason is passionate about empowering individuals to reach their maximum rehabilitation potential.

JASON
CHIDWICK

CASE MANAGER
BASED IN SOUTH YOURKSHIRE

Qualifying as an occupational therapist in 1998 Christa has gained extensive experience at a senior level providing rehabilitation and disability management to adults with a wide range of complex medical and neurological conditions. She has specialist skills in upper limb neuro and amputee interventions and has provided both in-clinic and home-based training and therapy for upper and lower limb amputees .

She has an excellent understanding of how challenging the needs of catastrophically injured individuals can be as well as the needs of the litigation team through her work as an OT since 1999, a case manager since 2007 and care and rehabilitation expert since 2022.

CHRISTA
WRIGHT

CASE MANAGER
BASED IN NORTH LONDON

Pippa has over 25 years’ experience as a physiotherapist working with clients who have sustained complex orthopaedic injury within both the community and hospital settings. Pippa is passionate about working closely with other members of the clinical team and the client’s family to implement rehabilitation programmes that revolve around each individual, ensuring a positive outcome.

Pippa joined EWA in 2023 to enable her to utilise her specialist skills within a case management role. She is highly conscientious, proactive and organised which facilitates her holistic approach as a successful case manager.

PIPPA
HALL

CASE MANAGER
BASED IN KENT
Heidi is a highly experienced Occupational Therapist and Case Manager with more than 30 years of specialist clinical experience in neurological rehabilitation across both the NHS and private practice. She works with clients who have sustained traumatic and acquired brain injuries, spinal cord injuries, stroke and other complex neurological conditions. Heidi has extensive experience across acute, inpatient and community rehabilitation settings, combining specialist occupational therapy skills with holistic case management and multidisciplinary coordination. Heidi is committed to delivering client-centred rehabilitation programmes that maximise independence, wellbeing and quality of life.

HEIDI
BOWCHER

CASE MANAGER
BASED IN WEST MIDLANDS AND
SOUTH WEST
Alistair is an experienced Occupational Therapist and Case Manager with a strong clinical background in major trauma rehabilitation. He works with clients who have sustained catastrophic and life-changing injuries, including traumatic brain injury, spinal cord injury and complex orthopaedic trauma. Highly organised and proactive, Alistair combines clinical expertise with strong leadership and coordination skills. He is committed to achieving positive outcomes for clients by ensuring rehabilitation programmes are carefully planned, implemented and reviewed in line with best practice guidelines.

ALISTAIR
BELL

CASE MANAGER
BASED IN WEST MIDLANDS AND
NORTH WEST
Alice is an experienced Case Manager, Independent Social Worker and Social Care Consultant with over 15 years’ experience working across adult health and social care services. Her background includes mental health, learning disability, forensic and community services, supporting adults with complex needs across a range of settings. Alice has a specialist interest in case management for adults with acquired brain injuries, learning disabilities and complex care needs. She combines extensive frontline experience with a practical, person-centred approach, working collaboratively with individuals, families and professionals to support positive outcomes and maximise independence.

ALICE
LAWRENCE

CASE MANAGER
STATUTORY SERVICES ADVISOR
BASED IN KENT

CASE MANAGER ASSISTANT

GEORGE
ATKINSON

CASE MANAGER ASSISTANT

EXPERT WITNESSES

Emma qualified as an occupational therapist in 1996, specialising in spinal cord injuries since 2000. She has developed particular expertise in seated postural management and optimisation of upper limb recovery through handling skills, assistive technologies and splinting. In 2023 Emma was awarded a Royal College of Occupational Therapists’ Merit Award in recognition of her outstanding contribution and commitment to the profession, positive influence, high professional practice standards and invaluable work at a national level.

Whilst continuing to work as team lead at the London Spinal Cord Injury Centre, Emma commenced working as a rehabilitation expert in 2019.

EMMA LINLEY


OCCUPATIONAL THERAPIST

REHABILITATION REPORTS

Elizabeth qualified as a nurse in 2004, and worked as a senior staff nurse in spinal cord injury. Since 2013, Elizabeth has worked as a case manager, supporting legal and medical teams and managing support workers. She has worked with individuals with spinal cord injury, acquired brain injury and multi-trauma, including amputees.

In 2021 Elizabeth qualified as an Advanced Case Manager and began to further her skills as a care and rehabilitation expert.

ELIZABETH EDWARDS

REGISTERED NURSE

CARE AND REHABILITATION REPORTS

Eloise qualified as an occupational therapist in 1999, and worked in various neurological positions until 2015 when she became the head occupational therapist at a multi-disciplined neurorehabilitation unit. She has specialist skills working with those who have sustained a spinal cord or brain injury, particularly in the management of upper limb neurological loss, transferring her skills to case management and as a medico legal care and rehabilitation expert since 2020 .

ELOISE
LICANI

OCCUPATIONAL THERAPIST

CARE AND REHABILITATION REPORTS
Graduating in 1999 as a physiotherapist, Lauren expanded her skills to include spinal cord, acquired brain and multi-trauma injury rehabilitation. She held the position of Operational Manager in a rehabilitation facility for medically complex, neurologically injured individuals. Lauren is experienced in liaising closely and positively with clients and their families, support workers, therapists, medical and legal teams to coordinate and improve care and rehabilitation. Working as a senior case manager, Lauren understands the needs of the litigation team, coordinating with solicitors on both single and joint instruction cases under the Rehabilitation Code. Her specialist experience naturally led her to commence medico legal work as a care and rehabilitation expert.

LAUREN
ELLIS

PHYSIOTHERAPIST

CARE AND REHABILITATION REPORTS

Pippa is an experienced physiotherapist and case manager with a particular interest in the management of individuals (including children) with severe brain injuries and multi trauma including amputation. Pippa graduated from Guy’s Hospital School of Physiotherapy in 1991.  Pippa has held a variety of positions within the NHS, working with adults and children and assisting with their rehabilitation. In 2005, having worked as Lead Neurological Physiotherapist at Ipswich Hospital, Pippa left the NHS and has since worked in the private industry as a specialist physiotherapist and a case manager.

PIPPA De LABILLIERE

PHYSIOTHERAPIST

PHYSIOTHERAPY REPORTS

Qualifying as an occupational therapist in 1998 Christa has gained extensive experience at a senior level providing rehabilitation and disability management to adults with a wide range of complex medical and neurological conditions. She has specialist skills in upper limb neuro and amputee interventions and has provided both in-clinic and home-based training and therapy for upper and lower limb amputees .

She has an excellent understanding of how challenging the needs of catastrophically injured individuals can be as well as the needs of the litigation team through her work as an OT since 1999, a case manager since 2007 and care and rehabilitation expert since 2022.

CHRISTA WRIGHT

OCCUPATIONAL THERAPIST

CARE AND REHABILITATION REPORTS

Loretta qualified as a Paediatric Nurse in 2015.  Loretta has worked in both teaching hospitals and within the community with children who have complex needs. In 2022 Loretta became a paediatric case manager, working with children who have sustained a brain injury either at birth or during their childhood.

Loretta joined Emma Way Associates in 2024 as a paediatric care and rehabilitation expert utilizing her expertise managing complex paediatric cases including working with the family, managing care packages with ventilation, peg feeding and tracheostomy care needs and coordinating therapeutic intervention.

LORETTA MUSAPATIKE

PAEDIATRIC NURSE

CARE AND REHABILITATION REPORTS

Andrew is an experienced physiotherapist and physiotherapy expert with a particular interest in the management of amputee and complex polytrauma individuals. After graduating from Plymouth University with a BSc in Physiotherapy in 2009, Andrew has held a variety of physiotherapy positions within the NHS and privately, assessing and providing prosthetic and amputee rehabilitation to individuals. Andrew is currently a Major Trauma Practitioner, coordinating the care of all MTC individuals admitted to University Hospital Wales and is currently writing a service review for patients who have been treated within the MTC network following traumatic amputation.

ANDREW EGLINTON

PHYSIOTHERAPIST

PHYSIOTHERAPY REPORTS
Carolyn is a Chartered Physiotherapist with a clinical background spanning acquired brain injury, complex multi-trauma, orthopaedics, neurology and neurosurgery, developed in senior posts across acute hospital settings, specialist rehabilitation services and community-based provision in both the UK and New Zealand. Alongside her clinical work, she has held roles with Parkinson’s UK and the Motor Neurone Disease Association, supporting individuals and families affected by progressive neurological conditions through advisory and education-focused posts. Prior to joing EWA Carolyn was director of a brain injury case management company, maintaining a clinical caseload of clients with complex care needs, coordinating multidisciplinary input, and advising on rehabilitation pathways, accommodation solutions and equipment provision. Carolyn has worked as an expert witness since 2005, preparing expert care reports for clients with acquired brain injuries in Europe, and has completed various Bond Solon training modules. She has attended numerous pre-trial conferences, meeting of experts and has given evidence in Court.

CAROLYN ARCHIBOLD

PHYSIOTHERAPIST

CARE AND REHABILITATION REPORTS
Philippa is highly experienced in the medico-legal process, having produced expert care and occupational therapy reports within her area of specialism since 2007. Philippa regularly provides expert justification for her recommendations, attends joint expert meetings and is confident giving evidence in court. Drawing on extensive experience across both acute and community neurological services, Philippa has an in-depth understanding of the rehabilitation journey following brain injury. She is skilled in completing comprehensive assessments addressing cognitive, physical and behavioural deficits, and designing targeted intervention programmes focused on meaningful functional improvement. Philippa is experienced in managing complex rehabilitation pathways, setting up and overseeing care packages, identifying appropriate specialist equipment and coordinating multi-disciplinary therapy. Her background includes leading teams, supervising staff and students, and acting as a resource to other occupational therapists working with neurological conditions. Recognised for her thoroughness and collaborative approach, Philippa works closely with legal professionals, therapy teams and case managers to ensure clients’ needs are fully understood and addressed.

PHILIPPA FANCOURT

OCCUPATIONAL THERAPIST

CARE AND REHABILITATION REPORTS

VICKI WAGSTAFF

OCCUPATIONAL THERAPIST

REHABILITATION REPORTS
Taher is an experienced neurological physiotherapist with a specialist focus on the rehabilitation of individuals with complex neurological injuries and long-term conditions. He has extensive experience working with adults affected by traumatic brain injury, spinal cord injury, and progressive neurological disorders. Taher has experience utilising a wide range of rehabilitation approaches, including functional electrical stimulation, hydrotherapy, virtual reality, exoskeleton-assisted rehabilitation, and telerehabilitation. Taher has worked across NHS, private, and charitable settings. He regularly completes detailed assessments and produces comprehensive reports for case managers and solicitors, providing clear clinical reasoning and recommendations for ongoing therapy.

TAHER
DHULIAWALA

PHYSIOTHERAPIST

PHYSIOTHERAPY REPORTS
Dale is an experienced Occupational Therapist with over ten years of specialist practice in spinal cord injury rehabilitation. She has worked across acute, inpatient, outpatient, and community rehabilitation settings in both South Africa and the United Kingdom, supporting individuals with complex neurological injury to maximise independence and participation. Dale currently works as a Specialist Occupational Therapist at the London Spinal Cord Injury Centre and is developing her medico-legal practice within her specialist scope, providing impartial, evidence-based opinions to support the court.

DALE
GUTHRIE

OCCUPATIONAL THERAPIST

REHABILITATION REPORTS
Sacha is a highly experienced Occupational Therapist with over 25 years of specialist practice in adult physical rehabilitation, neurorehabilitation, vocational rehabilitation, and disability management. She has supported individuals with complex physical, neurological, cognitive, and psychological conditions to maximise independence, function, and participation. Having held senior clinical leadership positions, including Clinical Director of Occupational Therapy, Sacha combines extensive clinical expertise with a strong understanding of rehabilitation pathways, disability management, and vocational outcomes.

SACHA
HILDEBRANDT

OCCUPATIONAL THERAPIST

REHABILITATION REPORTS
Nicola Martyniak is an experienced Occupational Therapist and Rehabilitation Case Manager with over 20 years of clinical experience across NHS, social care, and private sectors. Since 2023, she has worked within case management, supporting adults and children with complex and catastrophic injuries in both pre- and post-litigation contexts. She regularly works with solicitors, insurers, and multidisciplinary teams, providing assessment, rehabilitation planning, and coordinated care.

NICOLA
MARTYNIAK

OCCUPATIONAL THERAPIST
CARE AND REHABILITATION REPORTS
Joseph is a highly experienced Physiotherapist with over 8 years of specialist practice in neurological rehabilitation. He has worked across acute, community, rehabilitation, academic, and private practice settings, supporting individuals with complex neurological and musculoskeletal conditions to maximise recovery, independence, and quality of life. His clinical experience spans stroke, brain injury, spinal cord injury, progressive neurological conditions, and complex orthopaedic presentations. Alongside his clinical practice, Joseph holds a Lecturer position at the University of East Anglia, contributing to the education and development of future physiotherapists.

JOSEP
HARTLEY-PALMER

PHYSIOTHERAPIST

PHYSIOTHERAPY REPORTS

OFFICE TEAM

Emma qualified as an Occupational Therapist in 1997 and, after 20 years in the NHS, commenced working in independent practice as a case manager and care and rehabilitation expert. In 2016, Emma set up Emma Way Associates (EWA) employing, managing and supervising other highly qualified professionals to provide these specialist services following catastrophic injury. Emma has extensive experience of working with individuals who have sustained spinal cord injuries and peripheral nerve injury (including brachial plexus and hand injuries) as well as with those who have experienced severe burns and the secondary diagnoses that often accompany catastrophic, multitrauma injuries including amputation, chronic pain and minor brain injuries. Emma is passionate about providing a clinically led, forward thinking business using a problem solving approach to ensure clients are at the centre of all services provided to them.

EMMA
WAY

DIRECTOR
OCCUPATIONAL THERAPIST
EXPERT WITNESS
REGSITERED MANAGER

Emma has over 12 years of administration experience gained in the property sector as well as healthcare. Emma’s knowledge in HR, finance, office management and organisation enables Emma Way Associates to run smoothly, ensuring our clients, their employees and our associates are well supported. 

Emma completed her Level 3 HR Support apprenticeship in 2023 and, in doing so, achieved Associate CIPD membership status.

EMMA
CUNNINGTON

OFFICE MANAGER

A graduate in financial and business management, Smomo obtained an MBA in 2021.  She has over a decade of rich experience and expertise in financial and business administration and operations management, strategic decision-making and robust leadership.  She is a certified Financial Modelling & Valuation Analyst (FMVA) and has exceptional analytical and critical thinking skills and the capability to lead effectively. Smomo is responsible for the implementation and continuation of EWA’s efficient administrative and financial systems, streamlining business operations and driving organisational effectiveness. 

SMOMO
NDLOVU

BUSINESS AND FINANCE OFFICER

Joy has worked in customer service and business development since graduating with BA (Hons) Business Management in 1998.  She has gained extensive experience in a variety of industries including telecommunications, retail and construction.  Joy takes on new projects, researching and collating information from start to completion and is key to developing company policies, processes and procedures which are specifically tailored to Emma Way Associates activity in particular ensuring full compliance with CQC.

JOY
FORSTER

COMPLIANCE MANAGER

Vicki brings a wealth of experience to her role as Financial Administrator at Emma Way Associates. With over 30 years of experience in administration, she has honed her skills across a variety of industries, making her a versatile and knowledgeable professional. Over the past decade, Vicki has specialised as an accounts assistant, where she has developed a deep understanding of financial processes and procedures. This extensive background equips her with the expertise needed in her current role, ensuring that financial operations run smoothly and efficiently. Her dedication and proficiency make her an invaluable asset to the team at Emma Way Associates.

VICKI
STANIER

FINANCIAL ADMINISTRATOR

Alice brings 19 years of experience in London’s advertising industry, specialising in proofreading press ads and TV scripts. From 2001 to 2007, she worked at the UK Government’s Central Office of Information, where she signed the Official Secrets Act—highlighting her commitment to precision, confidentiality, and discretion.

After stepping away from the industry to focus on raising her son, diagnosed with Asperger’s, Alice transitioned her expertise as proofreading lead for a large team of proofreaders and over 50 experts.  After 16 years, Alice joined EWA as proofreading lead to ensure the delivery of high-quality, specialist reports.

Alice drives EWA’s commitment to excellence by refining templates, processes, and training to uphold top industry standards.

ALICE
RICKMAN

PROOFREADING LEAD

FRANCINE

PROOFREADER
Dawn is a highly organised, client-focused professional with extensive experience in medico-legal coordination, compliance, and office management. Dawn is experienced in managing expert witness instructions, case workflows, liaising with solicitors, and ensures the accurate preparation and distribution of reports and documentation. Dawn is known for her integrity, attention to detail, and clear communication, bringing a proactive and solutions-focused approach to EWA in every aspect of her work.

DAWN
FEASEY

ADMINISTRATIVE
ASSISTANT